HughesNet and Exede are two of the largest and most modern broadband satellite Internet providers in the country. Both have recently launched new satellites and are now using next-generation technologies with a much higher capacity than dozens of older telecommunication satellites combined. HughesNet new offers Gen4 service and Exede offers Exede 12 service. The satellites offer higher download speeds and performance that is more consistent. Potential customers who want to compare HughesNet versus Exede should consider several important differences and similarities.
Potential customers should understand the differences in speed in order to compare HughesNet versus Exede. Every service plan through Exede comes with a maximum download speed of 12 megabits per second (Mbps) and a maximum upload speed of 3 Mbps. These are the fastest speeds possible with Exede 12. HughesNet has tiered plans with different maximum speeds. The slowest plan has a maximum of 10 Mbps for downloads and 1 Mbps for uploads. The fastest HughesNet plan offers 15 Mbps for downloads and 2 Mbps for uploads.
Another way to compare HughesNet versus Exede is to look at data allowances for each month. Exede offers three plans with increasing allowances. The plans offer 10, 15 and 25 gigabytes of data per month with the higher allowances costing more. HughesNet offers three similar plans with 10, 15 and 20-gigabyte allowances each month. Users who go beyond these allowances will have limited or no Internet access. Customers can also purchase additional bandwidth as needed.
The two companies offer a special off-peak download period that does not count towards the main anytime data allowance. Exede has a late night free zone for all customers. Uploads and downloads between midnight and 5 a.m. are completely free and leave the data allowance untouched. HughesNet satellite Internet has a different policy. Customers receive a matching number of bonus bytes each month equal to the main data allowance. This could be 10, 15 or 20 gigabytes depending on the plan. These bonus bytes are only used during off-peak hours between 2 a.m. and 8 a.m. each day. Customers who use all bonus bytes will start using anytime data allowances even during the off-peak period.
Anyone attempting to compare HughesNet versus Exede satellite Internet will notice a few similarities. Both providers supply customers with up to 10 email addresses for free. They also offer various free or trial pieces of software such as download accelerators and anti-virus programs. Both HughesNet and Exede have live technical and customer support available from operation centers within the country. The services maintain extensive online resources for customer service as well. This includes a knowledge base and customer forums.